Contact

Talk to a real person

No ticket queue, no bot. You message us, one of us answers. Use whichever of these suits you.

The fastest way to reach us, and where we handle setup and trials. Usually a reply within a few hours.

Email

Better for longer questions or anything you want a written record of. We aim to reply within one business day.

Setup — getting Vivimate running on your TV, box, or phone. We'll do it live with you if you want.
Trials — testing the channels on your device before you pay. Start one from the free trial page.
Billing — the price we quote is the price. If something doesn't match, tell us.
The legit question — happy to walk you through how to verify us. We wrote the long version here.

Speeds things up if you tell us your device and your region in the first message. That's usually all we need to get you set up.